The inclusion of UX in the design process of laboratory equipment


The concept of UX (user experience) is older than most people think. In the late 19th century, great thinkers and industrialists like Frederick Winslow Taylor and Henry Ford began integrating basic experience design principles into their production processes.

Taylor and Ford’s goal to maximize the efficiency of human productivity led them to explore new ways for workers to interact with complex tools to streamline the production process.

Yet, this century-old concept had -and has- its boom in the last 20 years, related to the evolution of computers and digital interfaces.

Have you ever felt the violent desire to destroy any electronics?

That feeling is the frustrating result of a bad UX. Anyone who has ever used the old versions of Microsoft Windows in the 90s can relate to the feeling of terror invading the room whenever one of these blue screens would popup.

The ingredients of these digital nightmares were the use of strident, alarming sounds, cryptic codes, and fatalistic wording. The inclusion of the concept and UX professionals in these development teams brought a new perspective and placed the user and the experience at the center of the decision making process.

Nowadays UX is everywhere around us. A UX designer prototyped and tested every decision and every step, thinking of real users to create a product that is easy to navigate.

There is a very important question that we ask ourselves every day when we make design decisions.

What is the user’s journey to solve a problem or accomplish a goal?

This question is an essential trigger to create interviews, and user workflows and to reach our ultimate goal: empathetic decisions.

We at LQUIDLOOP take the relationship between the user and a complex system very seriously. We incorporate processes and strategies to improve the utility, simplicity and efficiency of use for researchers with our devices. This is why we design our products with 5 very important rules:

- Learnability: the user should be able to do the desired tasks the first time they interact with it.

-  Efficiency: perform tasks with small frustration.

- Memorability: the skill to use it should be re-established after not using it for an extended period.

-Error prevention


When it comes to laboratory equipment, building sophisticated functionality is no longer enough. We have tools that we can use to improve the researcher’s experience when conducting their daily work.

We must build intuitive interfaces that could translate complex systems into useful, usable, and desirable experiences.

We see a lot of room for improvement in this area and we are committed to making it a fundamental part of our vision